Owner, Lori Schacter, talks about her passion for animals
"I think that when you have a passion for something, it’s innate; you’re born into it. When I was very young, I had to be around dogs. I was desperate to learn everything I could to care for all of their needs. There is something indescribably special about the importance of the human animal connection; they rely on us and we rely on them. It is my mandate for The Groom Room to do whatever possible to preserve the trust that animals give to us as we care for their sensitive grooming needs. Everyone associated with The Groom Room shares this special instinct and devotion."
The Groom Room is an extension of Lori's passion
As her business expanded, she developed an idea that would separate her — at the time — from standard groomers. “When I first started in this field, and still today, there was a tendency to assembly-line grooming. Get as many dogs into the shop as possible. I didn’t want that — I wanted an open environment where it was daycare-like, where the dogs could come in and play or lie down at your feet.”
The Groom Room's success is based on the compassionate and talented and devoted
GROOMERS, ASSISTANTS AND VOLUNTEERS. They support each other between locations to create the best environment possible. Please read their special stories:
I’ve always been drawn to animals. From a young age, I knew I wanted to work with them. At 13, I started pet sitting and walking neighbourhood dogs. When I was 16, I worked at a vet clinic for 2 years and in the pet food industry. I was so excited to be introduced to grooming because it allowed me to work hands on with animals making puppies look pretty. I am proud to have worked with the Groom Room for more than 15 years!
My Mom always told me that as soon as I could walk and talk, I had a very strong bond with animals. When I grew up, my family had a beloved Beagle for 17 years, 4 cats and ducks! 10 years ago, I changed careers to work with animals because I had to be a part of their innocence and unconditional love. Animals make everything feel better ☺. I have been so blessed to work with all our furry friends at The Groom Room.
My animal passion has been life-long as an owner, care-giver, equestrienne and dog/cat groomer. Working in the pet care business for over 40 years, and grooming for 38 of those, I am proud to have placed 2nd in the International Poodle division of a world-wide grooming competition. In 2000, I started a business as supplemental assistance, so that I could help pet care businesses throughout the city in an overflow/substitute capacity. I have proudly been serving The Groom Room as such, since 2003.